Handles inbound calls
Donna follows your instructions when your team can’t pick up.
AI phone receptionist
A clear next step for calls your team can’t pick up.
Donna answers inbound calls, captures the request and follow-up details, and leaves a clear record for your team to review.
or call +1 778 770 2184
Call intakeCaller need
Lead detailsName + number
Call reviewTranscript + summary
Owner controlTest + save
Features
Captures caller requests
Records the caller, callback number, reason, and agreed next step.
Qualifies leads
Asks the questions you configure and records the answers for follow-up.
Takes messages
Falls back to a clear message and follow-up record when the request needs your team.
Call review
Review saved transcripts, recordings, summaries, and outcomes after calls.
Instructions you control
Tell Donna how to answer in one prompt, test the call, and update it whenever you need.
How it works
- 1
Describe your business
Tell Donna about your business, services, and how you want inbound calls handled.
- 2
Connect a number
Connect a Twilio number, then confirm the voice and call handling before going live.
- 3
Write, test, review
Write Donna's instructions, place a test call, then review call records and follow-up details.
Simple, transparent pricing
Built for the calls teams miss
Capture the caller, callback number, service need, urgency, and agreed next step after hours.
Answer common questions, qualify the request, and give the front desk a complete follow-up record.
Example call handling you can configure and test before going live.